A majority of our orders are delivered on time as per the time slot selected.
Once the order is prepared for delivery, the delivery cannot be redirected to any other address.
Although we try not to, occasionally, substitution is necessary due to temporary and/or regional unavailability issues.
Please be noted that we may have to do this without informing you because we give utmost importance to delivery on time since most of our orders are gifts for a certain occasion.
This is not met in very rare cases where the situation is beyond our control viz., traffic congestion en route, remote address for delivery, etc.
When your flowers arrive in an arrangement form i.e., flowers are fixed on to a floral foam, immediately put fresh tap water to ensure that the foam remains wet throughout the day.
To keep the floral foam hydrated, put fresh tap water in every 24 hours.
In the case of an arrangement, you don’t need to cut the stems.
All flowers benefit from a daily mist of water.
To maintain the look of your arrangement, remove any drooping flowers, leaves and foliage whenever required.
Don’t place your flowers in direct sunlight or near by any other source of excessive heat.
Do not place it above refrigerator, Television or any other electronic devices.
Avoid keeping flowers directly under the ceiling fan and facing of air conditioner.
