The image displayed is only indicative in nature. Although we make 100% efforts to match the image displayed, the actual product delivered may vary in shape or design as per the availability.
A majority of our orders are delivered on time as per the time slot selected. This is not met in very rare cases where the situation is beyond our control viz., traffic congestion enroute, remote address for delivery, etc.
Once the order is prepared for delivery, the delivery cannot be redirected to any other address.
Although we try not to, occasionally substitution of flowers are done due to temporary and/or regional unavailability issues. Please be noted that we may have to do this without informing you because we give utmost importance to delivery on time since most of our orders are gifts for a certain occasion.
Always hand wash the cover, using a mild detergent.
Never put it in a washing machine.
You can also get it dry cleaned.
It should be allowed to air dry outside. Iron inside out.
