Spiced Serenity Gift Basket

Delivery Information

• Delivery Coverage: We deliver across all major cities and regions within the UAE, ensuring your gift reaches the recipient wherever they are.
• Same-Day Delivery: Orders placed before the cut-off time are eligible for same-day delivery. For peak occasions (like Valentine’s Day, Mother’s Day, or Eid), early booking is recommended.
• Scheduled Delivery: You can choose a preferred date and time slot at checkout to make sure the surprise arrives exactly when you want.
• Temperature-Controlled Vans: All deliveries are done through specially equipped, temperature-controlled vans to maintain the freshness of flowers and quality of cakes/chocolates.
• Timely Arrival: We ensure on-time delivery and follow your chosen delivery slot strictly, barring any unavoidable circumstances (like extreme weather or traffic delays).
• Recipient Availability: If the recipient is unavailable at the given address, our team will contact them directly to arrange re-delivery or leave the order at a safe location as per instructions.
• Packaging & Handling: Products are carefully packed to retain their look and freshness, ensuring that the flowers remain vibrant and the cake remains intact upon delivery.
• Special Instructions: You may add specific notes for delivery (like “call before arriving” or “do not ring bell”) during checkout, and our team will do their best to follow them.
• Peak Season Advisory: During festive and peak seasons, delivery times may vary slightly, but we always prioritize timely and safe delivery.